Inside Sale (Appointment Setting Associate)

• 1– 2 yrs. experience in lead generation by making phone calls to businesses, public relations, B2B outbound telemarketing sales, account management experience
• Ability to make 80 – 100 dials/contact/emails per day.
• Developing and accomplishing a region lead generation plan, meeting or exceeding monthly or annual targets.
• Participating fully in training sessions, meetings, skill building and professional development classes.
• Identifying decision makers amongst the targeted leads in order to start sales process.
• Cooperating with Accounts manager and Sales Supervisor to determine essential strategic approaches for sales.
• Maintaining and expanding the database of prospects of the organization.
• Outbound and inbound account management.
• Supporting the reseller communication channel throughout the sales interval.
• Attending sales group meetings concerning sales targets or forecasts, reporting on market situation.
• Handling cancellations or changes in sales order and communicating the changes with the related departments.
• Coordinating with customer service for status on orders from related plant departments in ensuring the delivery commitment to clients is met.
• Collating and consolidating report on monthly sales performance per sales personnel, per product, per region or office, and per industry.
• Providing effective product demos for end-user customers as well as for the resellers.
• Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.
• Creating and delivering qualified chances to Accounts Managers where allowed.
• Capturing of accurate and complete information in Customer Relationship Management system (CRM).
• Attending industry conferences to develop industry expertise and to build network.

Skills and Specifications

• Able to work in fast-paced, self-directed entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
• Excellent telephone sales personality skills.
• Should be expert in CRM software solutions.
• Prominent organization and presentation skills.
• Excellent time management skills.
• Highly energetic and self-starter.
• Decision-making, problem resolution and creative thinking skills.
• Able to multi-task the activities with shifting priorities.
• Should be honest, assertive and systematic.
• Education and Qualifications
• Diploma in Marketing or Business related field.
• Engineering degree.
• Relevant training in Inside sales.